If a call, text, email or message about your Riyadh Financial Services finance doesn't feel right, stop: don't click any links, share codes or pay anything, and call us on +61 2 7202 7900 using the number on our website. If you've already sent money to a scammer, contact your own bank straight away.
Scammers may say they're from Riyadh Financial Services, the financier, your broker, your solicitor or a government agency.
An email or message asks you to pay a deposit, a settlement shortfall or a payment into a "new" account. Before you pay money to a solicitor's trust account, phone the solicitor on a number you already know to confirm the details.
They ask for your Internet Banking password or the security code sent to your mobile.
They say you must act now, or something bad will happen.
Fake "halal investment" or "Islamic finance" offers (see below).
These are the ways we and the financier handle common requests, so you can spot a request that doesn't fit.
needs a form sent by DocuSign for everyone on the finance to sign, and a statement for the new account.
is confirmed by the financier calling everyone on the finance.
is confirmed with you before it's made.
must come from you or through us, not from a third party.
by phone, text, email or chat.
rather than Riyadh Financial Services. That's normal. If the name or amount looks wrong, call us to check.
may contact you about a hardship request you've made. If you're not sure a call or email is genuine, don't share details. Hang up and call us on +61 2 7202 7900.
please don't share tax file numbers, bank or card numbers, or ID documents.
Some scams use faith-based words such as "halal", "Shariah-compliant" or "Islamic finance" to win the trust of people looking for options that suit their values. A Shariah label doesn't show that an offer, or the person making it, is genuine or licensed. Before you pay or sign anything, check who you're dealing with:
Look up the company or person to see whether they hold an Australian financial services licence or an Australian credit licence, or are an authorised or credit representative of a licensee: ASIC Professional Registers.
Moneysmart's Check before you invest explains how to check that a company is licensed and isn't impersonating a real one.
You can check us the same way. Search ASIC's registers for Islamic Finance Partners Pty Ltd, Australian Credit Representative 547213, and our licensee, Kuone Pty Ltd, Australian Credit Licence 504193. Riyadh Financial Services offers Shariah-compliant property financing through accredited brokers, not investment accounts.
Don't send any more money, and stop all contact with the scammer.
if you've paid a scammer. Ask them to stop any transactions and what else you should do.
on +61 2 7202 7900 if it involves your Riyadh Financial Services finance or Internet Banking.
Report cybercrime to ReportCyber at cyber.gov.au, and report the scam to Scamwatch at scamwatch.gov.au.
if you've shared personal details. IDCARE, a free identity and cyber support service, can help you make a plan: call 1800 595 160.
End the call and call us on +61 2 7202 7900
Don't pay. Call the sender on a number you already know
Don't share it. Call us
Check ASIC's Professional Registers and Moneysmart before you pay or sign
Contact your own bank straight away, then report it
If anything feels wrong, end the call. Then call us on +61 2 7202 7900, using the number on our website rather than one the caller gives you.
No, not until you've checked. Call the person or business on a number you already know. If it's about your Riyadh Financial Services finance, call us.
No. A faith-based label doesn't show that an offer is genuine or licensed. Check the company or person on ASIC's Professional Registers and read Moneysmart's Check before you invest.
Contact your own bank or card provider straight away and ask them to stop any transactions. Then report it to ReportCyber and Scamwatch. If it involves your finance or Internet Banking, call us too.
Debit cards are available on selected Ijaar home finance. Log in to Internet Banking, go to Manage Debit Card and mark the card Lost/Stolen, or call us on +61 2 7202 7900.
Call us on +61 2 7202 7900 or chat with us at riyadhfs.com.au/contact-us. For other help with your finance, see our help centre. To make a complaint, see our Credit Guide.
Sources and further reading:
Reviewed by Riyadh Financial Services Compliance · Last updated 6 November 2026
General information only. It isn't financial, tax, legal or religious advice and doesn't consider your objectives, financial situation or needs. Fees, charges and credit criteria apply.